OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
101 ratings and 43 comments received in the last 90 days.
26 September 2024
Very friendly customer service by Mason, helpful and informative
26 September 2024
Done quickly and car washed and ready on time
23 September 2024
I have been a customer of Berry Banstead since it opened and also previous franchises. The location for me is excellent.
23 September 2024
The brake service was great. It was explained the the l steering wheel music control fault that was being carried out under warranty was cured by updating the software. This was not the case and the fault reappeared the following day
20 September 2024
Did everything requested efficiently and kept me informed as to progress.
18 September 2024
Very friendly
18 September 2024
Got my vehicle booked in for the following day, great service
18 September 2024
As above, all well done, on time and felt informed.
17 September 2024
See above, also location not great location for transport in and out of service centre
29 September 2024
Service cost of around £800!