OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
48 ratings and 28 comments received in the last 90 days.
05 July 2025
Welcoming and friendly
23 June 2025
Very helpful employees, everything happened as expected, good communication. Nice facilities.
22 June 2025
The repair to my car was done to my satisfaction.
18 June 2025
Excellent service, cheers to Alex and Vanessa, and Tejas online. Alex and Vanessa especially made sure to accommodate my request to continue office work while waiting for the car, and got me a separate room for Mr to continue my calls.
14 June 2025
Such helpful and efficient staff. My car is always well serviced and cost effective. This provides great comfort about reliability.
12 June 2025
Service was carried out in minimal time
11 June 2025
Satisfied
29 May 2025
As above
26 May 2025
Car was ready when I was told it would be
05 July 2025
When I was asked if I wanted my car cleaned, and vacuumed as a complimentary gesture, I was blown away, and very excited to pick my car up, however when I had a look at my car it didn't seem to have been touched at all, just the front bonnet.